Billing

ALL OF OUR PRICES ARE IN US DOLLARS. 

If you order from outside of the US, the currency exchange rate will differ.

Please use this Currency Converter to determine the price for your specific purchase. 

We accept Visa, MasterCard, American Express and Discover for payment. You can shop with confidence from Anabolics.com, knowing that transactions are protected by the highest level of security via SSL Encryption.  

The credit card used for payment MUST be registered to the billing address in the order. The delivery address can be different from the billing address. 

As part of our order processing procedures, we screen all received orders for fraud or other types of unauthorized or illegal activity.  We reserve the right to refuse to process an order due to suspected fraud or unauthorized or illegal activity.  If such is the case, we may reject your order or our Sales Support department may call you at the phone number you provided (or use your email address) to confirm your order.  We also reserve the right to cancel any accounts or refuse to ship to certain addresses due to suspected fraud or unauthorized illegal activity.  We take these measures to protect our customers as well as ourselves from fraud or other unauthorized or illegal activity.

HOW WILL THE PURCHASE APPEAR ON MY BANK STATEMENT? 

Orders placed at Anabolics.com will appear on your credit card statement as "Dynamic Sports Nutrition"

We accept Money Order, Cashiers Check and Western Union. 

We do NOT accept personal or company checks. 

Money Order Instructions:

Place your order on the website. At the end of checkout, select "Money Order" as your payment option. Write down your 6 digit order confirmation number and mail your payment to:

Anabolic Research

6942 FM 1960 East

#346

Humble, TX 77346

Please include your order number with your payment. Failure to do so will cause a delay in processing your order. 

Western Union/Money Gram Instructions:

Place your order on the website and select Money Order as your payment option. Write down your 6 digit order confirmation number. Then call us during business hours BEFORE you go to Western Union/Money Gram. We will need to confirm and explain a few things before you make that trip.

Toll free 1-855-244-7077

 RETURNS AND REFUND POLICY

We believe our products must live up to your highest expectations, and our service must live up the quality of our products. If for any reason you need to return your order it's easy!

We offer a 60 day money back guarantee for all products.  

Unopened products, a 15% restocking fee is applied.

Opened products, a 25% restocking fee is applied.

*Free bottles MUST be included with the return. If the free product(s) is returned with a broken safety seal, or not returned at all, the listed retail price will be used to adjust the refunded amount.

Shipping charges are absolutely non-refundable.

Return Instructions:

Mail your order to the address listed on the side of the bottle. Please include your name AND order confirmation number on the package. Refunds are processed within 24-48 hours upon receipt of the return. You are notified via email when your refund has occurred. All returns are subject to Refund Policy. Please call us directly for more information regarding your individual refund.

HOW LONG DOES IT TAKE TO RECEIVE MY REFUND?

It can take up 7 business days for the refund to be reflected in your account, once we've issued it. 

Any inquiries regarding when the funds will be available back in your account, should be directed at your bank.  

WHY IS MY CARD BEING DECLINED?

1- If you receive a "Declined" message, please contact your credit card company. Only they can tell you why its being declined, we can not. 

2- If your order is "Under Review" in order for your purchase to be approved, your Billing Street Address and Zip Code must match your address on your credit card statement.

If you have any questions regarding our checkout process or experience and issue with our credit card terminal please email us through our website.

 DO I PAY A SALES TAX?

There are no sales taxes applied to any purchase. International shipments (outside the USA) may be subject to your countries Import Duties/Taxes, for which you are responsible. 15% refund policy is applied to packages returned due to non-payment of duties. 

Click the "Your Account" link at the top menu of our site to review your orders. You may compare your order history on our website, with your financial records. If you have further questions or concerns, please contact customer service for further assistance.

Privacy Policy

What information do we collect?

• We collect information from you when you register on the site, place an order, respond to a survey or communication such as e-mail, or participate in another site feature.
• When ordering or registering, we may ask you for your name, e-mail address, mailing address, phone number, credit card information or other information. You may, however, visit our site anonymously.
• We also collect information about gift recipients so that we can fulfill the gift purchase. The information we collect about gift recipients is not used for marketing purposes.
• Like many websites, we use "cookies" to enhance your experience and gather information about visitors and visits to our websites. Please refer to the "Do we use 'cookies'?" section below for information about cookies and how we use them.

How do we use your information?

We may use the information we collect from you when you register, purchase products, enter a promotion, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:

• To personalize your site experience and to allow us to deliver the type of content and product offerings in which you are most interested.
• To allow us to better service you in responding to your customer service requests.
• To quickly process your transactions.
• To administer a promotion, survey or other site feature.
• If you have opted-in to receive our e-mail newsletter, we may send you periodic e-mails. If you would no longer like to receive promotional e-mail from us, please refer to the "How can you opt-out, remove or modify information you have provided to us?" section below. If you have not opted-in to receive e-mail newsletters, you will not receive these e-mails. Visitors who register or participate in other site features such as marketing programs and 'members-only' content will be given a choice whether they would like to be on our e-mail list and receive e-mail communications from us.

How do we protect visitor information?

We implement a variety of security measures to maintain the safety of your personal information. Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. When you place orders or access your personal information, we offer the use of a secure server. All sensitive/credit information you supply is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our databases to be only accessed as stated above.


Do we use "cookies"?

Yes. Cookies are small files that a site or its service provider transfers to your computer's hard drive through your Web browser (if you allow) that enables the site's or service provider's systems to recognize your browser and capture and remember certain information. For instance, we use cookies to help us remember and process the items in your shopping cart. They are also used to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services. We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.

We may contract with third-party service providers to assist us in better understanding our site visitors. These service providers are not permitted to use the information collected on our behalf except to help us conduct and improve our business.

You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser (like Netscape Navigator or Internet Explorer) settings. Each browser is a little different, so look at your browser Help menu to learn the correct way to modify your cookies. If you turn cookies off, you won't have access to many features that make your site experience more efficient and some of our services will not function properly.


Do we disclose the information we collect to outside parties?

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information unless we provide you with advance notice, except as described below. The term "outside parties" does not include Dynamic Sports Nutrition. It also does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property, or safety.

However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.


How can you opt-out, remove or modify information you have provided to us?

To modify your e-mail subscriptions, please let us know by modifying your preferences in the "My Account" section. Please note that due to email production schedules you may receive any emails already in production.

To delete all of your online account information from our database, sign into the "My Account" section of our site and remove your shipping addresses, billing addresses & payment information. Please note that we may maintain information about an individual sales transaction in order to service that transaction and for record keeping.


Third party links

In an attempt to provide you with increased value, we may include third party links on our site. These linked sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these linked sites (including if a specific link does not work).


Changes to our policy

If we decide to change our privacy policy, we will post those changes on this page. Policy changes will apply only to information collected after the date of the change. This policy was last modified on July 7th, 2010


Questions and feedback

We welcome your questions, comments, and concerns about privacy. Please send us any and all feedback pertaining to privacy, or any other issue.


Online Policy Only

This online privacy policy applies only to information collected through our website and not to information collected offline.


Terms and Conditions

Please also visit our Terms and Conditions section establishing the use, disclaimers, and limitations of liability governing the use of our website.


Your consent

By using our site, you consent to our privacy policy.